Information we may request
- Corporate registration, status and operating address
- Ownership, control and authorized-person information
- Business purpose, product, end use, destination and route
- Bank-account ownership and payment rationale
- Licences, invoices, tax or trade records reasonably required by risk
- End-user and source-of-funds information where appropriate
Red flags
- Unrelated or third-party payments without a credible reason
- Bank accounts that do not match the contracting party
- Secrecy around ownership, end user, origin, route or purpose
- Unusual overpayments, refunds, cash, urgency or split transactions
- Inconsistent documents, websites, addresses or company-domain communication
Response
Serica may seek clarification, require additional controls, reject a payment, return funds where lawful, pause performance, report where required or decline the relationship.